Office manager

The role:

 Nona Drinks is looking for someone who can work in a ‘Dynamic and flexible environment. As an Office Manager, you will make sure everything is running smoothly and you will manage day-to-day administration for the team.

Job Responsibilities:

• Use a range of software, including email, spreadsheets, and databases, to ensure the efficient running of the office.
• Manage any customer service requirements
• Have full back office responsibility
• Oversee finance administration (invoicing, expenses, etc..)
• Manage online and paper filing systems.
• Develop and implement new administrative systems, such as record management.
• Record office expenditure and manage the budget.
• Organize the office layout and maintain supplies of stationery and equipment.
• Maintain the condition of the office and arrange for necessary repairs.
• Organize and chair meetings with staff - in lower-paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this.
• Oversee the recruitment of new staff, sometimes including training and induction.
• Ensure adequate staff levels to cover for absences and peaks in workload, often by using temp agencies.
• Carry out staff appraisals, manage performance, and discipline staff.
• Delegate work to staff and manage their workload and output.
• Promote staff development and training.
• Implement and promote equality and diversity policy.
• Write reports for senior management and deliver presentations.
• Respond to customer inquiries and complaints.
• Review and update health and safety policies and ensure they're observed.
• Check that data protection laws are being adhered to in relation to the storage of data, and review and update policies.
• Arrange regular testing for electrical equipment and safety devices.
• Attend Catering events and fairs.

Essential skills:

• Min. 3 years experience in a similar office management position
• Excellent interpersonal skills, acting as the first greeting person to customers and internal stakeholders.
• Personable, flexible, and a pro-active team player with a “can-do” attitude
• Very detail-oriented and extremely organized
• You are native Dutch & fluent in English & French.
• Able to work to deadlines and demonstrate project management and problem-solving skills.
• Strong experience in Office 365

Are you the person we're looking for? Contact alya@nonadrinks.com